Please review the following terms governing the use of DuraBrake products and services.
By placing an order with DuraParts, LLC d/b/a DuraBrake ("DuraBrake," "we," or "us"), you agree to be bound by these Terms & Conditions. These terms apply to all orders, quotations, and agreements between DuraBrake and its customers, including authorized dealers, distributors, and end-users.
DuraBrake reserves the right to update or modify these terms at any time without prior notice. Continued placement of orders following any changes constitutes acceptance of the revised terms. It is the customer's responsibility to review these terms periodically.
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
All prices are quoted in U.S. dollars and are subject to change without notice. Published price lists and catalogs are for reference only and do not constitute binding offers. Pricing for authorized dealers and distributors is governed by individual account agreements and may differ from published retail pricing.
Minimum order requirements may apply depending on account type and product line. Contact your DuraBrake sales representative for details.
Orders are not binding until confirmed by DuraBrake in writing or via electronic order confirmation.
DuraBrake reserves the right to limit order quantities, refuse orders, or cancel orders at its sole discretion.
Quoted lead times are estimates only and are not guaranteed unless expressly stated in writing.
Payment terms are Net 30 for approved accounts. All other orders require prepayment or COD unless otherwise arranged.
Container pricing is subject to change due to the current tariff environment and fluctuations in freight, fuel, and global geopolitical events impacting shipping costs. Any adjustments will be communicated prior to factory shipment, at which time customers may modify or cancel their order.
DuraBrake ships from five strategically located distribution centers across North America (Sacramento, CA; Edison, NJ; Houston, TX; Tacoma, WA; Vancouver, BC). Orders are fulfilled from the nearest DC with available inventory to minimize transit time.
All shipments are FOB shipping point. Title and risk of loss pass to the buyer at the time of shipment.
Standard delivery timeframes vary by location but typically range from 1–5 business days for in-stock items within the continental United States.
Freight charges are the responsibility of the buyer unless otherwise specified in your account agreement.
Any claims for shipping damage, shortages, or discrepancies must be filed with the carrier within 48 hours of receipt. DuraBrake will assist with freight claims but is not liable for carrier-caused damage or delays.
DuraBrake is not responsible for delays caused by events beyond our reasonable control, including but not limited to weather, natural disasters, carrier disruptions, or supply chain interruptions.
DuraBrake accepts returns of non-defective, unused products in original packaging within 30 days of the invoice date. A restocking fee of up to 20% may apply. Freight costs for returns are the responsibility of the customer unless the return is due to a DuraBrake error.
All returns require a Return Merchandise Authorization (RMA) number. Returns shipped without an RMA will be refused.
Custom-ordered, special-run, or discontinued parts are non-returnable.
Products that have been installed, modified, or show signs of use are not eligible for standard returns but may qualify for a warranty claim.
DuraBrake Co., LLC (“DuraBrake”) hereby warrants to the original purchaser (“Purchaser”) of its products that it will replace or repair, at its option, all products of its manufacture found to be defective in material and workmanship, without charge. The warranty period begins from the date of purchase by Purchaser and shall extend until one (1) year from such date.
This warranty is limited to those products which fail in normal use and service because of defects in material and workmanship, with all such products being subject to inspection by an authorized representative of DuraBrake within a reasonable period after a claim is made. DuraBrake will not accept the return of any goods without its prior written consent.
The remedies set forth in this warranty shall be the Purchaser’s sole and exclusive remedy and DuraBrake’s entire liability for any breach of DuraBrake’s limited warranty.
DuraBrake’s liability to Purchaser, or anyone claiming through or on behalf of Purchaser, with respect to any claim or loss arising out of the products, whether negligent or otherwise, and whether in tort, contract, or otherwise, including failure to deliver, delay in delivery, or breach of warranty, shall be limited to an amount equal to the purchase price of the goods or part thereof with respect to which such liability is claimed or, where appropriate and at the option of DuraBrake, to replacement of the goods or part thereof. In no case will DuraBrake be liable for any bodily injury, death, or property damage resulting from or in any way arising out of the products or their use or manufacture.
In no event shall DuraBrake be liable to the Purchaser or any third party for any loss of use, revenue or profit, or for any consequential, indirect, incidental, special, exemplary, or punitive damages, lawsuits, or expenses whether arising out of any breach of contract, tort (including negligence), or otherwise, regardless of whether such damages were foreseeable and whether or not DuraBrake has been advised of the possibility of such damages, and notwithstanding the failure of any agreed or other remedy of its essential purpose.
DuraBrake will not be liable for any failure or damages caused by abuse of its products, improper installation, improper application or use, fire, accidents or results thereof, improper or lack of maintenance, or acts of God. DuraBrake components cannot compensate for other deficiencies in the brake system; please ensure all other components of the brake system are functioning properly before contacting DuraBrake for warranty consideration.
Many of DuraBrake’s parts are wear components (e.g., brake drums, brake rotors, brake pads) and serviceable components (e.g., guide sleeves, bushings, and seals). Wear and end of serviceable life are not covered under this limited warranty. For any DuraBrake products that have a component (core) that can be rebuilt and reused (such as caliper housings), DuraBrake shall have no liability or warranty for such component that is used in a new or rebuilt product.
These are DuraBrake’s only warranties. DuraBrake makes no other warranty of any kind whatsoever, express or implied by law, course of dealing, course of performance, usage of trade or otherwise. All implied warranties of merchantability and/or fitness for a particular purpose are hereby disclaimed by DuraBrake and excluded.
For an overview of warranty coverage and the claims process, see our Warranty page.
DuraBrake products are designed and manufactured for specified heavy-duty commercial vehicle applications. Product fitment information, including interchange data, is provided as a guide and should be verified before installation.
The end-user and/or installer is solely responsible for ensuring proper product selection, fitment verification, and installation in accordance with vehicle manufacturer specifications and applicable regulations.
DuraBrake is not liable for any damage, injury, or loss resulting from improper installation, misuse, modification, or use of products in applications for which they were not designed.
It is the installer's responsibility to follow all applicable FMVSS (Federal Motor Vehicle Safety Standards) and CVSA (Commercial Vehicle Safety Alliance) requirements.
To the maximum extent permitted by applicable law, DuraBrake's total liability for any claim arising out of or relating to these terms, any order, or any product shall not exceed the purchase price paid by the customer for the specific product giving rise to the claim.
In no event shall DuraBrake be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business, vehicle downtime, towing costs, or any other economic loss, regardless of the cause of action or theory of liability, even if DuraBrake has been advised of the possibility of such damages.
This limitation of liability applies to all claims, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory.
In no event shall DuraBrake be liable to the customer or any third party for any loss of use, revenue or profit, or for any consequential, indirect, incidental, special, exemplary, or punitive damages, lawsuits, or expenses whether arising out of any breach of contract, tort (including negligence), or otherwise, regardless of whether such damages were foreseeable and whether or not DuraBrake has been advised of the possibility of such damages, and notwithstanding the failure of any agreed or other remedy of its essential purpose.
DuraBrake makes no warranty of any kind whatsoever, express or implied by law, course of dealing, course of performance, usage of trade or otherwise. All implied warranties of merchantability and/or fitness for a particular purpose are hereby disclaimed by DuraBrake and excluded.
DuraBrake®, BLUE™, and Alto™ are trademarks of DuraParts, LLC. All other trademarks, trade names, and brand names referenced in DuraBrake materials are the property of their respective owners and are used for identification and cross-reference purposes only.
No license, right, or interest in any DuraBrake trademark, trade name, or intellectual property is granted by these terms or by the sale of any product. All content on DuraBrake websites, catalogs, brochures, and marketing materials — including text, images, technical data, illustrations, and designs — is the copyrighted property of DuraParts, LLC and may not be reproduced, distributed, or used without prior written consent.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising out of or related to these terms, or any order placed with DuraBrake, shall be resolved exclusively in the state or federal courts located in Santa Clara County, California. Both parties consent to the personal jurisdiction of such courts.
Last Updated: April 2026
